Harmonyforestpath ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information in connection with our website located at harmonyforestpath.com (the "Site") and related services. Please read this policy carefully to understand our privacy practices.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, subscribe to our Trail Pass, submit a trail report, contact us, or make a purchase. This includes your name, email address, postal address, phone number, payment information, and any other information you choose to provide.
We automatically collect certain information about your device and how you interact with the Site, including your IP address, browser type, operating system, pages visited, time spent on pages, and referring website. We use cookies, web beacons, and similar tracking technologies to collect this information.
2. Use of Information
We use the information we collect to provide, maintain, and improve the Site and our services; process transactions; send you service-related announcements and updates; respond to your inquiries; conduct research and analytics; prevent fraud and ensure security; comply with legal obligations; and for marketing purposes with your consent.
We do not sell, rent, or lease your personal information to third parties. We may share information with service providers who assist us in operating the Site and conducting our business, subject to confidentiality agreements.
3. Legal Basis for Processing
Where applicable under data protection laws, we process your personal information on the basis of: (a) your consent, (b) performance of a contract with you, (c) our legitimate interests, or (d) compliance with legal obligations. If you have questions about the legal basis for our processing, please contact us at hello@harmonyforestpath.com.
4. Data Retention
We retain personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When you delete your account, we will remove your personal data from our active systems within 30 days, except where retention is required for legal, tax, or legitimate business purposes. Aggregate, anonymized data may be retained indefinitely.
5. Security of Information
We implement reasonable and appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure transmission protocols, and restricted access controls. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data; the right to restrict or object to processing; the right to data portability; and the right to withdraw consent. To exercise these rights, please contact us at hello@harmonyforestpath.com with "Privacy Request" in the subject line. We will respond within 30 days.
7. Cookies and Tracking Technologies
We use cookies to enhance your experience, remember your preferences, and track site usage. Essential cookies are necessary for basic site functionality. Analytics cookies help us understand user behavior. Marketing cookies allow us to deliver targeted content. You can control cookie settings through your browser, though disabling certain cookies may affect Site functionality. See our Cookie Policy for detailed information about our cookie practices.
8. Third-Party Links
The Site may contain links to third-party websites and services not operated by us. This Privacy Policy does not apply to third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites before providing personal information or using their services.
9. Children's Privacy
The Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete such information promptly. Parents or guardians who believe their child has provided information to us should contact us immediately.
10. International Data Transfers
Personal information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using the Site and providing information, you consent to the transfer of your information to countries outside your country of residence, which may not have the same data protection laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. We will notify you of material changes by updating the "Last updated" date and, where required, by obtaining your consent. Your continued use of the Site following notice of changes constitutes your acceptance of the updated Privacy Policy.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Harmonyforestpath
1-1 Chiyoda, Chiyoda City, Tokyo 100-8111, Japan
Email: hello@harmonyforestpath.com
Phone: +81 72-233-6348
13. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information is collected, used, and shared; the right to delete personal information; the right to opt-out of the sale or sharing of personal information; and the right not to be discriminated against for exercising your rights. To exercise these rights, submit a verifiable consumer request to hello@harmonyforestpath.com.
14. European Privacy Rights (GDPR)
If you are located in the European Economic Area, the United Kingdom, or Switzerland, the General Data Protection Regulation (GDPR) applies to our processing of your personal data. You have the right to access, rectify, erase, restrict, or port your data; to object to processing; and to file a complaint with your local data protection authority. For GDPR-related inquiries, contact hello@harmonyforestpath.com with "GDPR Request" in the subject line.
15. Data Processing Agreement
For organizations or enterprises using our services on behalf of their members or employees, we are prepared to execute a Data Processing Agreement (DPA) as required by applicable data protection laws. Please contact us for DPA terms and conditions specific to your organization's needs.
16. Supplementary Japanese Privacy Notice
As we are based in Tokyo, Japan, our practices are also governed by the Act on Protection of Personal Information (APPI). Residents of Japan have the right to request access to, correction of, suspension of use, and deletion of personal information held by us. To exercise these rights under Japanese law, contact hello@harmonyforestpath.com with "APPI Request" in the subject line. We will respond in accordance with APPI requirements.